Forward Deployed Engineer (Founding)

FORWARD DEPLOYED ENGINEER Nango https://nango.dev/ (YC W23) connects AI agents to the 1,000+ systems where work happens, providing a critical connectivity layer for the AI stack. Nango serves 700+ paying customers, including ServiceNow and Replit. We’re a YC-backed team of 20 from AWS, GitHub, Okta, Snyk, and other leading tech companies. We are hiring a Forward Deployed Engineer to help customers build with Nango and turn their needs into better products. This is a full-stack engineering role with heavy customer interaction. Expect frequent customer calls, Slack conversations, and pairing sessions alongside hands-on coding. Excellent communication and customer-facing skills are essential. WHAT YOU’LL DO - Work directly with customers from technical evaluations to production & beyond. - Lead customer calls, pairing sessions, and technical deep dives. - Build integrations and resolve complex implementation and platform issues. - Ship full-stack product improvements, from design through deployment. - Keep customers informed with clear updates, expectations, and next steps. - Shape the roadmap with what you learn from customers.

- You communicate exceptionally well in English, on calls and in writing. - You build customer trust, listen carefully, and explain technical tradeoffs clearly. - You enjoy frequent customer interaction and helping developers succeed. - You have 5+ years of full-stack engineering experience. - You translate customer needs into thoughtful, lasting product solutions. - You are comfortable debugging APIs, integrations, and production systems. - You manage multiple customer priorities and follow through reliably. - Experience with developer tools or customer-facing engineering is a plus. LOCATION This is a remote role open to candidates based in North America & Europe