Project Coordinator - Customer Experience Internship

We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary: This internship within the Customer Experience team offers an exciting opportunity to support the organisation of gategroup’s presence at the WTCE: World Travel Catering & Onboard Services Expo. This 6-month, full-time internship provides a dynamic learning environment and hands-on exposure to gategroup’s important customer engagement event. The intern will work closely with cross-functional and international teams to ensure successful event delivery. Main duties and responsibilities: - Provide administrative and operational support to the Customer Experience team - Work closely with hospitality & culinary team, brand & marketing and corporate communications teams to develop WTCE manuals and guidelines. - Support the Customer Experience project team by: - Preparing key event schedules - Developing content for presentations - Coordinating activities and organizing meetings - Support internal event project workstreams such as staffing, participants, meetings. - Assist in the organization of pre-event sessions, seminars and trainings for the global commercial and participants team. - Provide administrative and organizational support for booth construction and event operations at WTCE. - Coordinate media or corporate events in collaboration with the HR and Communications teams during the WTCE. - Work in close collaboration with key stakeholders to support in  organizing customer meetings and visits throughout the WTCE. Core competencies and requirements: Education: - Bachelor’s degree in Business, Marketing, Economics, Hospitality, or related field. Technical / Language skills: - Proficient in Microsoft Office (PowerPoint, Excel, Word). - Knowledge of Adobe Suite (Proficient Photoshop, Illustrator, InDesign) is a plus. - Fluency in English is required; additional languages are an asset. Core Competencies Required: - Strong organizational skills with basic project management knowledge. - Interest in planning and executing events. Strong attention to detail with a results-driven mindset and passion for delivering outstanding customer experiences. - Comfortable working under pressure with a proactive attitude. - Creative problem-solving skills and the ability to overcome challenges. - Strong collaboration and communication skills, team player. If you want to be part of a team that helps make travel and culinary memories, join us!