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Intern Global Direct-to-Consumer (D2C) – 6 months (100%)

Lindt & Sprüngli · INTL - CHE - HQ - Kilchberg

Internship
As a Global Direct-to-Consumer (D2C) Intern you will join our Global Retail team in Kilchberg. Global Retail passionately translates the LINDT brand equity into a distinctive omni-channel experience, bringing chocolate smiles to our customers. As part of our team you will help improve customer experience and shape marketing related activities for our >500 Lindt Shops and 21 Online Shops worldwide. YOUR MAIN RESPONSIBILITIES WILL INCLUDE: - Identify best practice key activities to build traffic, drive conversion & repeat purchase for our Lindt Shops globally. - Work closely together with our subsidiaries to improve customer experience in both our Lindt physical stores and online shops. - Enable the local implementation of our global portfolio strategy for D2C. - Gain experience in data analysis, reporting and creating impactful presentations. - Responsible for the set‑up and distribution of various recurring reports. - Support on the organization of global business gatherings. - Take responsibility for your own small projects.

YOUR PROFILE:

- Completed or advanced Bachelor’s or Master's degree in business administration / related subjects. - First working experience in the FMCG / retail / e-commerce sector is an advantage. - Entrepreneurial mindset with a hands‑on, proactive, and communicative approach. - Independent, precise and conscientious way of working with self-initiative. - Very strong analytical and structured thinking skills. - Very good MS Office skills (PowerPoint and Excel). - Fluent in English; German at least B1; French and other languages are a plus.

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