Customer Success Manager (m/f/d)
Variosystems AG · Mendrisio, Canton Ticino, ch
- Act as day-to-day contact for assigned customers – clear, structured, and solutions-focused.
- Manage orders across the full lifecycle – from quotation to after-sales via SAP and ticketing tools.
- Keep your customers transparently updated with accurate documentation and communication.
- Track and manage KPIs (CM1, CM2, cash flow, forecasts, delivery performance).
- Spot potential disruptions early – and coordinate efficient solutions with TPM, Planning and CB.
- Plan and oversee customer success initiatives – aligning goals, milestones and deliverables.
Variosystems develops and manufactures electronic solutions for industries where reliability is critical - including Medtech & Life Science, Industrial & Automation, Aerospace & Defence and Smart Infrastructure & Environment. As a long-term strategic partner to innovators and market leaders, we offer services along the entire value chain, from concept and engineering to validated assemblies and global production. Across our global network, more than 2,800 people work together to transform ideas into reliable electronic systems. 
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