Client Director

You will be responsible for renewals and upsells with a defined set of Nexthink largest, prestige, existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support, and Professional Services, in supporting our most esteemed clients. What you get to do in this role: - Provide strategic leadership to clients - Be the relationship manager between customers and Nexthink - Work with the greater Nexthink solution teams to develop a Nexthink solution based on the customer's strategic outcomes - Manage all Executive relationships between Nexthink and assigned clients - Oversee worldwide development of assigned accounts, including the development and deployment of worldwide resources - Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level. - Develop a clear roadmap and build capabilities across our clients and Nexthink teams to promote an outstanding customer experience. - Achieve financial targets for the assigned clients, including Licenses, Renewals, and Professional Services. #LI-Hybrid Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid