Data Oversight & Transformation Lead

As Data, Oversight & Transformation Lead, you will drive BRM's data and transformation agenda, building the reporting infrastructure and dashboards that give management a complete, real-time view of the department's activity, and turning that data into insight that feeds strategic decision-making. Reporting directly to the Head of Business Risk Management, you will work closely with operational teams to structure and validate the data BRM generates, and with Swissquote's technical teams on strategic projects, including related workflow and automation initiatives. Key Responsibilities - Organize and structure case management data to provide a complete, real-time view of volumes, backlogs, workload, and SLA / productivity across the department. - Build dashboards and reports for management use (e.g., via Tableau or similar tools), turning raw case data into clear, decision-ready views. - Translate management’s reporting and measurement priorities into practical data structures and dashboards. - Analyse processes to identify and implement tactical automation opportunities, working with Swissquote's technical teams on relevant enterprise workflow initiatives. - Act as single point of contact for all dat-related matters, including provision of audit and regulatory-driven data extractions and reporting as needed. At Swissquote, we’re all in. All in to shake things up. All in to build the bank people actually want to use. All in to make finance less boring — and a lot more powerful. We’re Switzerland’s leading digital bank — 1,500+ people across Europe, the Middle East and Asia, building real financial solutions for over a million clients worldwide. From trading and investing to everyday banking, we cover the full picture. We move fast, but we build things we’re genuinely proud of. Have a look behind the scenes by checking  Humans of Swissquote  on Instagram. Growing fast creates room. Room to try things, own things, and grow at a pace most places can’t offer. Whether you like the spotlight or prefer to just put your head down and do great work, there’s space for both here. We’ve ditched the dress code — but never the chance to celebrate. Big win or small, we make it count. The kind of place where the atmosphere takes care of itself. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success. Feeling it? It’s a good start. Apply.

Business Risk Management (BRM) is Swissquote’s first-line risk function, overseeing client onboarding, periodic reviews, and ongoing controls throughout the client lifecycle. Operating across Gland and Zurich, BRM works closely with Front Office, Compliance, and Legal to ensure regulatory compliance while supporting business objectives through a pragmatic, risk-based approach.