Outbound Product Manager, Mobile

Mobile is one of our most strategically important areas – it’s becoming the way employees everywhere reach the tools and support they need, well beyond the desktop. We’re looking for a Product Manager who owns the Mobile business end to end: driving adoption with customers, keeping a complete view of the sales pipeline and proof-of-value engagements, unblocking deals, making sure the product is properly implemented and consistently adopted once it’s live, and aligning sales, solution consulting, professional services, marketing and engineering behind a single plan. You’ll own the Mobile roadmap in the broadest sense – not just the product, but the adoption strategy, the go-to-market priorities, adapting pricing and packaging if needed, and the day-to-day relationship with our sales organization. Once this works for Mobile, you’ll extend the same model to other areas, starting with our virtual desktop infrastructure (VDI) offering. A business-focused PM role This is not a platform PM role. It isn’t centered on backlog and specs – your time goes to customers, the sales organization and the field, and you’ll be measured on business impact: Mobile adoption and annual recurring revenue (ARR) growth. You won’t carry a sales quota, but you will be accountable for the outcome. If that’s the kind of product management you enjoy, read on. Why this role, and why it’s hard This role owns Mobile’s adoption and ARR impact directly, with real field and customer exposure and a clear line of sight to what “good” looks like. If you want to build a business inside a scale-up, this is that chance. It’s also a genuinely challenging role. There are no playbooks yet – this is a first hire of its kind for us. You’ll be the link between our sales organization and our product and engineering teams, and you’ll bring them together behind one plan for Mobile. What you’ll do - Own the Mobile roadmap and adoption motion, and later extend it to VDI - Keep a 360° view of pipeline and proof-of-value (POV) engagements, and know what’s blocking each one - Stay involved post-sale, too – make sure Mobile is properly implemented and consistently adopted by customers, not just sold - Maintain deep customer intelligence: how customers are actually using the product, what they’ve deployed, and where their IT strategy is heading - Embed with the sales organization (deals, quarterly business reviews, customer meetings) and become someone sales actively wants in the room - Align sales, solution consulting, professional services, marketing and engineering behind one communicated plan - Turn field learning into a prioritized list of blockers and product priorities - Take a leading role in adapting pricing and packaging when needed, together with product marketing and sales - Be measured on Mobile adoption and ARR growth Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid